Timely, Transparent & Accountable Citizen Services
The RTS Act guarantees citizens delivery of notified public services by government departments, local bodies and authorities within a defined time limit, with transparency and accountability. If an application is rejected or delayed, written reasons and appeal options must be provided.
Your Rights
Evidence imaging and preservation, cloud & mobile extraction, timeline reconstruction, malware & log analysis, and courtroom-ready reporting.
Objectives
Build a citizen-centric, efficient and accountable service delivery system.
Provide appeals and penalties in case of delay/denial of notified services.
How to Apply
Online
Register and submit applications on the Aaple Sarkar portal.
Offline
Submit the prescribed form with required documents at the office and obtain an acknowledgement.